The list of items to be brought for hospitalization at NKS Hospitals includes - a health insurance card, medical records (current & previous), investigation reports and consultation/prescriptions from the OPD. Additionally, patients are also encouraged to bring some of their personal items such as glasses, hearing aids etc., but are advised to refrain from bringing expensive jewellery, watches and other such valuables. We encourage you to come light and only with the most essential items to make your stay easy & hassle-free.

Hospitalization is a time for you to receive treatment, rest and recuperate. Patients often consider only the first part and overlook the remaining two. The treatment could be clinical, investigative and may involve a small procedure or major surgery (depending upon the case). The major part of the hospitalization stay will be allocated to the treatment part. However, a vital component of your hospital stay is also to be able to rest & recuperate. Allowing the body sufficient rest from everyday stress is vital to the treatment course.

At NKS Hospitals, we encourage you to bring along one caregiver who is available with you at all times. This could be a close relative or family member or a personal friend. We understand that your health is important to your friends and loved ones and they would have the desire to visit you to know of your well-being. We allow visitors at designated hours, in a manner that is not disturbing to the other patients. Visitors may not be allowed for highly critical cases and patients in intensive care.

The expected outcome of hospitalization can and should be discussed with your respective doctor prior to admission. Each patient could have a different threshold limit to be relieved from the hospital. It is important to note that the end of hospitalization is not the end of the treatment cycle. You may require subsequent visits, medication and consultation to complete the overall treatment and overcome your sickness. The end of hospitalization simply means that you no longer require constant monitoring and can rest at home or undertake daily activities.

A Patient Relations Cell is tasked with ensuring that all our in-patients have an extremely friendly and hassle-free patient experience while at NKS Hospitals. Our patients are provided with the best infrastructure, facilities and staff assistance to make their hospital stay pleasant. We hope to deliver the right treatment and value for patients and their family members. They can consult the Patient Cell for any queries or concerns, in case they are not adequately resolved by the nursing and/or clinical staff.

The patient relations cell at NKS Hospitals is at the second level of the escalation matrix. The primary responsibility of taking care of all patient and/or caregiver concerns rests with the immediate nursing or clinical staff. We are confident that our dedicated nursing staff is adequately trained for all your concerns. However, it is possible that you may wish to speak to our Patient Relations Cell to escalate certain unresolved issues. Please speak to our Patient Relations Staff for the resolution of your queries.